Office of the Procurement Ombudsman

The Office of the Procurement Ombudsman is a neutral and independent organization of the Government of Canada that helps resolve contracting disputes between businesses and the federal government.

We investigate complaints and provide dispute resolution services to help parties get back to business when issues arise. We also review widespread federal contracting issues and provide recommendations on how to improve them.

Follow:

Our services and information

Make a complaint

Make a complaint regarding the award of a contract valued below $30,300 for goods and $121,200 for services, or a complaint regarding the administration of a federal contract, regardless of dollar value.

Request dispute resolution services

Request dispute resolution services for disputes concerning the interpretation of the terms and conditions of an existing contract. Either party to a contract can submit a request.